It is evidently clear that the ability of personnel to carry out their tasks is a critical factor in the success of media companies as well. But how can we calculate the productivity of journalists - with how many hours they work?, how many stories they produce? or how many exclusive news they publish? What about a simple measurement; total operating revenue divided by full-time equivalent employees? In addition, what if the news is neither a good nor a service?
Picard (1998) looked at the disadvantages of using productivity
measurements for individual journalists and newsroom performance appraisals and
suggested the 'measuring journalistic quality through output production by journalists' along with seven categories of time
use, saying “but it is possible
to indirectly measure journalistic quality and productivity by thinking of them
as the result of a variety of activities carried out by journalists.”
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